Nov 11, 2019

Que pasa

We spent sometime last evening and again this morning debating a new radiator vs a repaired one and for certain we want a new radiator.  So Colin was at Freightliner about 7:30AM today. First thing is that the parts department needs to try and find a new radiator that will fit onto our Spartan chassis. They can’t even discuss scheduling us in for the work until we have the part.

While Colin was gone I received an email from blog reader Larry who is in  Charlotte, NC.  His exact words were Hi, I see you are stuck in Tucson at the Crazy Horse Rv park.  I assume you are going to have the garage across I-10 from the TTT work on your radiator.  If so I would be careful dealing with them.  They have a poor reputation.  I never even checked their reviews on Google.  Thank you ever so much Larry. The reviews were mostly very  bad.  Someone actually had a radiator done by them and it started to leak three weeks later.

Once Colin got back from Freightliner we decided to try and find our own new radiator as the parts department were not very positive.  So I researched  on line while Colin made the phone calls.  I really thought that today would be a day of R & R  🙄

We worked from 8AM until 1PM.  Colin made 69 phone calls during that time.

He called Spartan (our chassis) a few times trying to get the dimensions of our radiator core.   I said to call such and such a number.  They had a radiator that they thought might work.  We still needed to go back and forth re size.  We called the people who made our current radiator for Spartan and they don’t have it any longer.  The history in my computer is extraordinary. I had three windows open with multiple tabs in each. Colin finally called the parts guy, Jake, at Freightliner.  He said that he had found something and it was $2400.00 plus $440.00 shipping and it was an aluminum and plastic radiator.  The one that Colin had found and was trying to verify sizes by calling Spartan was only $812.00 plus no charge for shipping, it was in Phoenix.  And it was brass and copper 😀  The back and forth on sizing took hours.  Meanwhile we called Jake in parts and told him about the $817.00 radiator.  Silence.  Then he said he would look again.  He never called us back, we always had to call him. By now we were certain that Colin’s find was a 95% fit.  Would Freightliner install it if we ordered it?  Yes. However Jake had found another radiator for only $912.00 plus $100.00 overnight shipping.  Sadly it was again an aluminium radiator.  We had until 1PM to make a decision and the clock was ticking.  At this point it wasn’t about the small difference in money but about copper and brass vs aluminum.

Spartan offered to send someone to the warehouse to measure the unit but they mis measured it.  We also found out that we had until 3PM to order the copper and brass unit.  Colin called Freightliner about scheduling the removal and insertion of the new unit.  Ideally we would like it done in one day, that way we don’t have to pack up and move into a hotel.  Earlier this morning service had said it was possible to do it on Wednesday.  They were not answering their phone so Colin drove over.  Meanwhile we were still waiting for the fellow to come and repair the windshield.

I needed to get laundry done so I got started on that, Colin dropped off my two large baskets.  I had walked back to the RV when he arrived.  He decided to order the part from Phoenix. They said that if the part did not fit and was not damaged from us unpacking and trying it that they would take it back.  Back to service and now it appears that Thursday is the first day that they may be able to change out the radiator 😯

Earlier today when we started researching other possibilities we were given the name of the company across the road that we no longer wanted to deal with.  They had quoted us between $2500.00 – $3,000.00 to remove, repair and install our radiator.  Now we had a brand new radiator for much less than that price including labour.  So we asked for another recommendation and Accu – Trac Truck Repair was suggested.  They did answer the phone this morning and told Colin that they could do it.  However they were not returning calls nor emails later when we had more specific questions.  Colin drove over there and they were closed for the holiday.  They have great online reviews.  I guess we just got the manager for a few moments earlier today.  He said that he could do it but we did not specifically ask if they could do it in one day, etc. Regardless you can see that we will be paying much less for a new radiator plus labour than we would going to the first company we found for a repair at over $2500.00.  Thank you again Larry.  I do love my blog readers.

So as it stands, we have a radiator coming in tomorrow about 10AM  that we hope will fit.  We will check with Accu -Trac at 7:30AM when they open if they can do it all tomorrow or even in one shot on Wednesday. If not then we take the RV to Freightliner and can pray for Wednesday but likely will have to settle for Thursday.  I checked and we can stay here in our site for one more night at over $40.00.  Or we can move over to the free hookups at Freightliner.

Once the laundry was done, we headed over to Trader Joe’s for a few items.  I just checked the bill and they over charged me by $1.50 for one item 😥  I don’t think I have time to deal with that.  The checkout gal was a bit absentminded and I was too distraught to focus.

On the way back to the RV we refilled one of our two five gallon jugs of water.  We are preparing to leave tomorrow and are planning as if we will be dry camping for five days.  So I had to come in and wash my hair (lots of water, etc. ).  We then dumped the tanks, filled the water tank etc.  Funny as we may even end up here all day tomorrow. But on the other hand we may be gone to Accu-Trac by 8AM so that they can start taking out the radiator.

So I can’t tell you the que pasa because I have no idea what is going to happen.

As we left the Circle K, I was surprised to see CBD being sold right next to the soft drinks and cigarettes.

At the moment we are in limbo re the windshield repair.  The crack is about 20 inches long and is exactly where I look out the front window as we drive.  The window repair dude never turned up and I started to call others. We also started asking about a replacement window  but that would take 5-7 days.  Some said that we should not try and stop the crack from spreading. Others said that they could try.  Finally Colin spoke with Hector @ Tony’s but he is away tomorrow but says that he is the only one who can fix it for us before we head to Mexico.  He claims that he has a special technique that only he can do. However we have no idea where we will be on Wednesday.  So at this point we are to call him Wednesday in the morning.  As you can see it is all up in the air.

I have moved onto chocolate as wine is not helping.  Will this nightmare ever end?


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16 responses so far

16 Responses to “Que pasa”

  1. Cindy says:

    Well chocolate and wine go great together! Man what a trip your having! ????????Coming your way!

  2. Scott Cameron says:

    About your windshield. Just call the ICBC claim centre and they will open a claim. It is under your comprehensive coverage. Usually,ICBC will pay no deductible for a windshield repair, but the crack you showed in your photo is pretty bad. I would only accept a full windshield replacement. There is no repair in my experience that would work long term. ICBC will normally only pay for a repair if it is not in the area swept by the windshield wipers. I would call anything Tony could do temporary and not a real fix. 2 cents.

    • contessa says:

      We just recalled that we are using Aviva for the comprehensive part of our insurance and ICBC for liability. Yes we know that this fix is only temp, we just want to stop the crack from growing. We might be able to get a new window installed on the way back in March but it would cost us $1600.00 out of pocket and could get it reimbursed once back in BC less our $250.00 deductible. Thanks for taking the time to give us input.

  3. Lucy says:

    Contessa: Animo, this too shall pass… My regards, Lucy.

  4. Neil says:

    Hi Contessa
    We had a windshield replaced this past March in Tucson on our way home
    Andy Rothman, Superglass Windshield Repairs, 520-404-6522
    He did great work
    If your windshield is a glue sealed one you need an extra 1/2 day for it to fully set
    Hope you get all your issues resolved

    Cheers, Neil

    • contessa says:

      Welcome to the comment section of my blog. Lovely to have you following me. We called Andy, a nice fellow, but he is able to do it until next week and we will be gone. He certainly does seem to know his stuff.

  5. Maxx Trails says:

    How about chocolate AND wine 🙂 I am really hoping that you are close to the end of this nightmare!

  6. livingrichonthecheap says:

    I truly hope by the end of the week all this is sorted and you will have crossed into Mexico. All fingers and toes crossed

  7. Carol says:

    get some chocolate wine — two birds with one drink. will email you later. Safeway sells it.

  8. SandyM says:

    Costco sells “BarkThins” a snacking chocolate. Dark chocolate with almonds and sea salt or dark chocolate with pumpkin seeds and sea salt as well as a couple others – I have only tried these two – yummy. Not much of a wine drinker but maybe I should try the Chocolate Wine Carol mentioned. I do love chocolate.
    Hope you soon get everything fixed and on your way to the Isla in a day or sooner.

    • contessa says:

      Yummy Sandy. Good thing it is too late for us ( unless we get delayed again and then I will get there ASAP ) to get there. I did try to get that chocolate wine today at Walmart but no go.

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